Allegation1. At all material times, Dominic Morgan (“Mr. Morgan”) was a member of the College.
2. J.N. was Mr. Morgan’s patient. In or about February 2014, J.N. met with Mr. Morgan for a consultation regarding dentures and implants. Based on Mr. Morgan’s representations, J.N. agreed to retain Mr. Morgan to provide denture services.
3. On or about March 7, 2014 and April 21, 2014, J.N. paid Mr. Morgan instalments for the dentures totalling approximately $9,855. It is alleged that in light of the services required, this was an excessive or unreasonable fee.
4. On or about April 15, 2014, Mr. Morgan performed the “try-in” on J.N. J.N. told Mr. Morgan that he could not close his lips as the dentures were too high.
5. On or about April 21, 2014, Mr. Morgan delivered the finished dentures to J.N. Once again, J.N. told Mr. Morgan that he could not close his lips as the dentures were too high.
6. It is alleged that on April 15 and April 21, 2014 Mr. Morgan did not respond appropriately or at all to J.N.’s concerns.
7. It is alleged that Mr. Morgan sent J.N. home on April 21, 2014 without any instructions on how to care for the dentures.
8. Unable to properly use his new dentures, Mr. Morgan purchased a new set of dentures from another denturist at a cost of approximately $6,600.
9. It is alleged that Mr. Morgan engaged in the following acts of professional misconduct as set out in Ontario Regulation 854/93, section 1:
a. He failed to maintain the standards of the profession (paragraph 2);
b. He charged a fee that was excessive or unreasonable in relation to the services performed (paragraph 26); and/or
c. He engaged in conduct or performed an act, in the course of practicing denturism that, having regard to all the circumstances, would reasonably be regarded by members as dishonourable, unethical or unprofessional (paragraph 47).
10. Further particulars of the specified allegations of professional misconduct relied upon by the College are contained in the documentary disclosure provided to Mr. Morgan in support of the allegations in the Notice of Hearing