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Protecting the Public Protecting The Public

Ms. Maria Crystal (Crystal) Penano

Summary Gender: Female
Language(s): English, Tagalog
Registration Information Registration Number: 841-07
Status: Active
Effective: 02/29/2016
Discipline & Licence History: Yes
Conditions & Limitations: No
Undertakings: No
Primary Practice Information Great Smile Denture Clinic inc.
699 Markham Rd. unit 3
Scarborough, ON M1H 2A5
Canada
Contact Information Phone: (416) 431-9444
Fax: (416) 431-9444
Other Practices
Great Smile Denture Clinic inc

225 Wellesley St. East unit 6
Toronto, ON M4X1X8
Canada
(416) 967-0123

Registration Details
Registration History Date of Change
Active February 29, 2016
Suspended Ms. Penano's Certificate of Registration was suspended from February 1, 2016 to February 5, 2016 as per the Order of the Discipline Committee dated August 19, 2016. For further details click the "Disciplinary Info & Restrictions" tab. February 1, 2016
Active March 14, 2007
Discipline & Licence Restrictions

Past Findings of the Discipline or Fitness To Practise Committee

Discipline Referral Date: October 24, 2014

Allegation

1. At all material times, Maria Crystal Penano was a member of the College. 2. On or about December 13, 2013, EY attended Ms. Penano’s clinic for a consultation. EY advised Ms. Penano that she wished to have a cap placed on her anterior teeth, and Ms. Penano advised her that this could be accomplished by a “Snap-On-Smile”. Ms. Penano did so when she knew or ought to have known that EY was not an appropriate candidate for Snap-On-Smile. Ms. Penano then issued an invoice for $1,350, and EY paid $700 as a first installment. 3. Approximately six weeks later, on or about January 24, 2013, EY returned to Ms. Penano’s clinic for her Snap-On-Smile fitting. At that time, Ms. Penano acknowledged that the Snap-On-Smile was not suitable for EY. 4. The conduct described above constituted professional misconduct pursuant to It is alleged that Ms. Penano engaged in the following acts of professional misconduct as set out in Ontario Regulation 854/93, section 1: a. She recommended or provided unnecessary denturist services (paragraph 17); and/or b. She engaged in conduct or performed an act, in the course of practicing denturism that, having regard to all the circumstances, would reasonably be regarded by members as dishonourable, unethical or unprofessional (paragraph 47). 5. Further particulars of the specified allegations of professional misconduct relied upon by the College are contained in the documentary disclosure provided to Ms. Penano in support of the allegations in the Notice of Hearing.

Hearing Date: August 19, 2015

Hearing Location: Victory Verbatim

Decision Date: August 19, 2015

Decision and Reasons

The panel considered the Agreed Statement of Facts and finds that the facts support a finding of professional misconduct and, in particular, finds that the Member committed an act of professional misconduct as alleged in paragraphs 4(a) and (b) of Schedule A of the Notice of Hearing in that she engaged in the following acts of professional misconduct as set out in Ontario Regulation 854/93, section 1: a. She recommended and provided unnecessary denturist services (paragraph 17); and b. She engaged in conduct or performed an act, in the course of practicing denturism that, having regard to all the circumstances, would reasonably be regarded by members as unprofessional (paragraph 47).

Decision and Reasons: Download

Order: Download

Conditions and Limitiations
The Discipline Committee directs that the Registrar impose the following terms, conditions or limitations on Ms. Penano’s certificate of registration: a. The Member must submit proof of registration in a course of ethics, approved by the Registrar, within thirty (30) days of the date of the Order, to the Registrar; b. Within six (6) months after the date of the Order, Ms. Penano must, at her own expense, successfully complete to the Registrar's satisfaction, a course in ethics, as approved by the Registrar; and c. Within 30 days of completing the course, Ms. Penano must provide proof acceptable to the Registrar that she has completed the course in ethics and submit a summary of the learning outcomes of the ethics course.

Appeal: No

Suspension Start Date: February 1, 2016

Suspension End Date: February 29, 2016